Electric Bikes of Santa Barbara at 436 State Street, Santa Barbara, California.

These guys and this store are the best! A year ago my wife and I both bought Haibikes from them and we love them. We live in Bishop in the Eastern Sierra Mountains and ride backcountry trails on them all the time. Three days ago I noticed I'd lost a bracket that holds on the bike controller. With no dealer in town, I called them and they sent it to me in the mail at no charge. It arrived in 2 days and I'm back on the road. Thanks much, we'll stop by the next time we're in SB where our families live.

I was searching for a replacement battery charger for my ebike that I was struggling to find. I called Electric Bikes of Santa Barbara and they said to bring my battery down and they could help me out. I brought my battery in and was immediately helped. Before examining my battery, the gentleman laid down a towel so my battery would not get scratched on the table. Nice attention to detail. Next he took a couple of readings with his volt meter do determine the exact charger I needed. They had the correct charger, but unfortunately the connector plug my battery required was obsolete. He searched his shop and found the plug that I needed from an old charger. He gave me this plug at no extra charge. He talked me through the steps required to connect the old plug to my new charger. Very helpful! I'm happy to say I've made the easy modification and I successfully charged my bike's battery last night.
I found the people at eBikes of Santa Barbara to be very friendly. The service was way beyond my expectations. My next bike will be purchased from them!